Our 20 year old stair carpet and rug went from having heavy stains on them to looking and feeling like new. No harsh residue was left to attract dirt later down the line. And now after almost an hour it feels dry and very clean. I could not be more pleased. Mike gave me a courtesy call before arriving on time. He was professional and friendly and answered any concerns I had. The pricing was surprisingly reasonable. I highly recommend Empire Chem-Dry and we plan to hire them again when we come to sell our home. Excellent work.
I almost never write a review about anything but I have to share that the service we received to clean our carpets was amazingly refreshing. I am skeptical, but willing to go with highly positive reviews for a company however this time the company lived up to its ratings. They men explained each process clearly, explained the choices so that each step was easily understood and we understood the cost impact, and provided clear and concise pricing. The work that they did on our carpets and stairs makes the carpets look brand new. I highly recommend Empire if you are in their service area and would without question use their services again.
Amazing service. Reasonable price. Efficient and the perfect balance of professional and friendly. Mike (?having a brain fart at the moment) cleaned 3 large rooms and a stair case. We had a cat that had urinary problems and he made sure to locate and treat every spot. Would definitely recommend.